Shipping Policy

We ship daily Monday to Friday using Courier Post (NZ Post’s tracked Courier System).

Our policy is to ship within two days of receiving your order Monday to Friday, excluding public holidays, but we will ship the same or next day wherever possible. 

Shipping time from courier pickup is 1 – 2 business days North Island, 2 – 3 days South Island. Rural delivery can take 3 – 4 days depending on location.

We will send a shipping notification when your order has been prepared and is ready for the courier to pick up, inclusive of a link to the shipping information.

Delivery is weekday delivery, signature only (no Saturday or Sunday delivery).

Should you be unavailable to sign for your parcel, you may need to arrange a redirect or redelivery date.

Should your parcel not be delivered as expected, we will follow this up for you.